Frequently Asked Questions

A: We require an insurance certificate showing HTS Advanced Solutions as the certificate holder and that you are covered for “Rental Equipment” for the full replacement value of the equipment on your general liability policy. This will be in the range of $50,000-$125,000 depending upon which equipment you rent.

A: You can rent one of our technicians and a scanner to support you on your project. As long as one of technicians is with the scanner at all times, it is covered under our insurance policy.

A: All equipment is inspected upon return, and you are liable for any damages not attributed to normal wear and tear.

A: The scan data will need to be processed and registered and there are many options for software, some product specific, others industry specific. We can recommend software based on your workflow and application. If you do not have experience working with scan data we strongly recommend using HTS Advanced Solutions to provide training prior to any rental.

A: We can provide daily, weekly rentals of Leica Geosystems Cyclone or FARO SCENE. Software can be delivered by E-license, Dongle or on a dedicated laptop.

A: HTS Advanced Solutions offers a full range of training covering field data acquisition, post processing, and other advanced workflows and techniques (either directly or through our network of partners).

A: We provide 24/7 technical support to troubleshoot the problem. If we can’t get you back up and running we will send out another unit, at no cost to yourself.